Terms of Use


A version of the Terms of Use is currently in development. The following conditions apply on a transitional basis:

  • Training material 
    • These free guides can not substitute for the actual training sessions. They are complimentary to the content presented by our trainers and do not constitute all the documentation that may be provided during training.
    • GRICS does not undertake and has no obligation to update the training materials and guides with each delivery of our products. The training materials and guides will be improved and updated as needed according to our scheduled training.   
    • The training material and guides available to persons with access to “Espace Formation” are reserved for their sole use and are the exclusive property of GRICS.  GRICS grants a non-exclusive, non-transferable license to use the materials and training guides, for the sole purpose of operating the products and software for their intended purposes. Any reproduction, networking or distribution, modification, translation or distribution, in any way whatsoever, even partial, of the training guides is strictly prohibited without the prior written consent of GRICS. You may permit your employees or agents to use the training materials and guides in accordance with these Terms; provided that you are responsible for such actions of these employees or agents. 
    • The training materials and guides are confidential and should be treated as such. They may not be disclosed to third parties or made public.    
    • The training materials and guides are provided for information purposes. 
    • GRICS is not responsible for any damage to your database resulting from the reading or use of said materials and training guides.
  • Registration
    • The trainings are recorded and may be distributed at the discretion of GRICS, by any means whatsoever, for its internal use, to its customers or for any other commercial use.    
  • Services included in training: training, documentation when applicable, Espace formation customer service.  
  • Cancelation 
    • Cancellation supervision procedure if payment in advance: To cancel a registration for face-to-face or remote training, contact our training department, by email at formation@grics.ca.
    • Cancellation of billable training: Registrations canceled less than five (5) working days before the start of the course will be fully invoiced.  
  • Viewing of a group training is not permitted and will be billed according to the actual number of participants